De Azevedo, Abaete <br/><br/>
Customer ovsession: how to acquire, retain, and grow customers in the new age of relationship marketing 

 - New Delhi  Tata McGraw Hill Publishing Company  2009 
 - xi, 226 p. 
<br/><br/><label>ISBN: </label>978 0 07 014075 2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations