TY  - BOOK
AU  - De Azevedo, Abaete
TI  - Customer ovsession: how to acquire, retain, and grow customers in the new age of relationship marketing
SN  - 978 0 07 014075 2
PY  - 2009///
CY  - New Delhi
PB  - Tata McGraw Hill Publishing Company
KW  - Customer Relations
ER  -