TY - BOOK AU - Havaldar, Krishna K,; Cavale Vasant TI - Sales and distribution Management text and cases SN - 9780071077965 U1 - 658.81 HAV PY - 2011/// CY - Delhi PB - Mc Graw Hill KW - Sales Management KW - Physical distribution of goods N1 - Acknowledgements 1. Introduction to Sales and Distribution Management 2. Personal Selling: Preparation and Process 3. Planning, Sales Forecasting and Budgeting 4. Management of Sales Territories and Quotas 5. Organising and Staffing the Sales force 6. Training, Motivating, Compensating, and Leading the Salesforce 7. Controlling the Sales force 8. Distribution Management and the Marketing Mix 9. Marketing Channels 10. Channel Institutions: Retailing 11. Channel Institutions: Wholesaling 12. Designing Channel Systems 13. Channel Management 14. Channel Information Systems 15. Market Logistics and Supply Chain Management 16. International Sales and Distribution Management 17. Sales Promotions Cases Index N2 - he primary aim of the book is to provide students of management with a firm foundation for understanding all the main components of sales and distribution management. The book has a practical orientation, as it is written by authors who have worked as practicing managers mostly in sales and distribution and between them have over 60 yrs of industry experience. The book, therefore, is a useful resource to practicing professionals in industry, training and consultancy ER -