Batra, Promod <br/><br/>
Simple ways to make your customers happy 

 - New Delhi  Think Inc  1996 
 - 101p.  Pbk 
<br/><br/> Gratis 
<br/><br/><label>ISBN: </label>978-8190001981 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>658.812 BAT