TY  - BOOK
AU  - Zhu, Joe
TI  - Quantitative models for performance evaluation and benchmarking :data envelopment analysis with spreadsheets
SN  - 978-0-387-85981-1
PY  - 2009///
CY  - New York
PB  - Springer Science
KW  - Performance management
KW  - Performance evaluation
ER  -