TY  - BOOK
AU  - Mokhasi, Sudhindra Ed. & Comp.
TI  - BPO-sutra : true stories from inside India’s BPOs and call centres
SN  - 9788129114358
PY  - 2009///
CY  - New Delhi
PB  - Rupa & Co.
KW  - Contract
ER  -