TY - BOOK AU - Galanes, Gloria J TI - Effective group discussion : theory and practice SN - 978-0071070249 U1 - 302.34 GAL PY - 2010/// CY - New Delhi PB - Tata McGraw-Hill Higher Education KW - Small groups KW - Communication in small groups KW - Group problem solving N1 - Foundations of communicating in groups: Small groups in everyone's life; Human communication processes in small groups; Verbal and nonverbal messages in small group communication; Small group as a system -- Developing the group: Diversity and the effects of culture; Members and their roles -- Group observation and evaluation tools: Tools for assessing and evaluating groups -- Small group throughout processes: Communication and group culture, tensions, fantasy, socialization, norms, and climate; Perspective on leadership in small groups -- Improving group outputs: Problem solving and decision making I, defining a problem, finding and evaluating options; Problem solving and decision making II, deciding and implementing; Managing conflict in the small group; Serving as designated leader -- Appendix: A making public presentations of the group's output -- N2 - Combining ... recent research findings with practical tools students need to become productive group members, this ... text covers secondary groups of all kinds: work groups, committees, task forces, self-directed work teams, and other small groups whose objectives include finding solutions to problems, producing goods, and creating policies. In this edition, the authors have expanded coverage of computer-mediated communication and updated relevant information about diversity and culture in chapter 5 and throughout the text ER -