"Nagundkar, Rajendra   " <br/><br/>
Sevices marketing: text and cases/ 3 ed. 

 -  McGraw Hill 
<br/><br/> Indiana Books & Journals 
<br/><br/><label>ISBN: </label>9 780 070 682 122 
<br/><br/><label>Dewey Class. No.: </label>658.804 NAG