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21.
Measuring marketing productivity marketers imperative by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2009
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22.
Do the best companies to work for provide better customer staisfaction? by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2006
Other title:
  • J5606
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23.
Costly customer relations and pricing by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2007
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Availability: Items available for loan: (1).
24.
Market orientation and performance by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2007
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Availability: Items available for loan: (1).
25.
Tight loose coupling with customers: the enactment of customer orientation by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2003
Other title:
  • J4844
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26.
Organizational structure, context, customer orientation, and performance: lessons from Chinese state-owned enterprises by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2003
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  • J4796
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27.
customer value analysis in a heterogeneous market by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2001
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  • J5159
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28.
Diagnosing Customer Value: Integrating the Value Process and Relationship Marketing by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2001
Other title:
  • J5949
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29.
Impact of Service Quality and Service Characteristics on Customer Retention: Small Businesses and their Banks in the UK1 by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 1996
Other title:
  • J5443
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30.
Linkages between brand personality and brand loyalty: a qualitative study in an emerging market in the Indian context by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2006
Other title:
  • J5528
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31.
A Measurement of customer service quality of banks in Dhaka city of Bangladesh by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2005
Other title:
  • J5527
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32.
Dissemination of customer-oriented strategy to customer contact service employees: application of hartline, maxham and McKee (2000) model... by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2005
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  • J5527
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33.
Club HP by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2004
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  • J5526
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34.
Customer satisfaction and its impact on performance in banks: a proposed model by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2009
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35.
A conceptual framework for creating customer value in E-retailing in India by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2009
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36.
Measuring customer satisfaction in Indian low cost air carriers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2008
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37.
Brand marketing through Customer Relationship Management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2008
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38.
Adding value to customer relationships through corporate blogs by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2008
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39.
Customer satisfaction towards photocopiers w.r.t.Xerox in Hyderabad by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2008
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40.
Evaluation of Customer orientation of Indian Public sector banks by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2008
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