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61.
Some aspects of market dynamics and customer satisfaction in the Indian Domestic Airlines Sector by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2006
Other title:
  • J5798
Availability: No items available.
62.
Learnings from Customer Relationship Management(CRM) implementation in a bank by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2002
Other title:
  • J5137
Availability: No items available.
63.
Curel: a scale for measuring customer relationship management effectiveness in service sector by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2007
Other title:
Availability: Items available for loan: (1).
64.
Curel: a scale for measuring customer relationship management effectiveness in service sector by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2007
Other title:
Availability: No items available.
65.
Relationship bonding tactics, relationship quality and customer behavioural loyalty: behavioural sequence in Taiwan's information services industry by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2006
Other title:
  • J5343
Availability: Items available for loan: (1).
66.
Relationship bonding tactics, relationship quality and customer behavioural loyalty: behavioural sequence in Taiwan's information services industry by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2006
Other title:
  • J5343
Availability: No items available.
67.
Optimising customer orientation in small business through marketing mix feed back results by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2006-2007
Other title:
  • J5343
Availability: Items available for loan: (1).
68.
Optimising customer orientation in small business through marketing mix feed back results by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2006-2007
Other title:
  • J5343
Availability: No items available.
69.
Relationship bonding tactics, relationship quality and customer behavioural loyalty: behavioural sequence in Taiwan information services industry by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2006
Other title:
Availability: Items available for loan: (1).
70.
Relationship bonding tactics, relationship quality and customer behavioural loyalty: behavioural sequence in Taiwan information services industry by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2006
Other title:
Availability: No items available.
71.
Customer expectations and perceptions across the Indian banking industry and the resultant financial implications by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2009
Other title:
Availability: Items available for loan: (1).
72.
Customer expectations and perceptions across the Indian banking industry and the resultant financial implications by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2009
Other title:
Availability: No items available.
73.
Customer (in) justice and emotional labor: the role of perspective taking anger and emotional regulation by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2008
Other title:
  • J8728
Availability: Items available for loan: (1).
74.
Customer (in) justice and emotional labor: the role of perspective taking anger and emotional regulation by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2008
Other title:
  • J8728
Availability: No items available.
75.
Determination of potential for customer satisfaction and dissatisfaction in Mobile handsets using Kano Model by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2008
Other title:
Availability: Items available for loan: (1).
76.
Determination of potential for customer satisfaction and dissatisfaction in Mobile handsets using Kano Model by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2008
Other title:
Availability: No items available.
77.
Application of retail services quality scale to Sri Lankan supermarkets: an empirical study by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2008
Other title:
Availability: Items available for loan: (1).
78.
Application of retail services quality scale to Sri Lankan supermarkets: an empirical study by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2008
Other title:
Availability: No items available.
79.
Customer shopping behavior among modern retail formats: a study of Delhi and NCR by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2009
Other title:
Availability: Items available for loan: (1).
80.
Customer shopping behavior among modern retail formats: a study of Delhi and NCR by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2009
Other title:
Availability: No items available.
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