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Services marketing: concepts, planning and implementation by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Excel Books 2006
Availability: Items available for loan: (1)Call number: 658.804 BHA.
2.
Service sector management : An Indian perspective. by
Material type: Text Text
Publication details: Bombay Jaico Pub House 2005
Availability: Items available for loan: (1)Call number: 658.812 BHA.
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