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	1.	The observational research handbook: understanding how consumers live with your product by Abrams, Bill Material type: Text; Format: print ; Literary form: Not fiction Publication details: Illinois NTC Business Books 2000 Availability: Items available for loan: (1)Call number: 658.8342 ABR. Place hold Add to cart (remove)
	2.	The observational research handbook: understanding how consumers live with your product by Abrams, Bill Material type: Text; Format: print ; Literary form: Not fiction Publication details: Illinois NTC Business Books 2000 Availability: Items available for loan: (1)Call number: 658.834 ABR. Place hold Add to cart (remove)

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