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1.
World Class quality : using design of experiments to make it happen by
Material type: Text Text
Publication details: New York Amacom 1991
Availability: Items available for loan: (1)Call number: 658.562 BHO.
2.
World Class Quality by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Amacom 1991
Availability: Items available for loan: (1)Call number: 658.562 BHO.
3.
The customer loyalty audit by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cambridge Strategy Publications Ltd 0
Availability: Items available for loan: (1)Call number: 657.45 BHO.
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