Delivering service quality: managerial challenges for the 21st century

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Material type: Text

TextPublication details: 2000 Macmillan New DelhiDescription: xii, 651pISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658 RAG (Browse shelf(Opens below))	Available		22518

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