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	1.	Total performance scorecard: redefining management to achieve performance with integrity by Rampersad, Hubert K Material type: Text Publication details: Oxford Butterworth Heinemann 2004 Availability: Items available for loan: (1)Call number: 658.3125 RAM. Place hold Add to cart (remove)
	2.	No cover image available Total quality management: an executive guide to continuous improvement by Rampersad, Hubert K Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Springer India Ltd., 2004 Availability: Items available for loan: (1)Call number: 658.562 RAM. Place hold Add to cart (remove)

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