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	1.	Customer relationship management: emerging concepts, tools, & applications by Sheth, Jagdish; Parvatiyar, A; Shainesh, G Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw Hill 2001 Availability: Items available for loan: (1)Call number: 658.812 SHE. Place hold Add to cart (remove)
	2.	Customer relationship management : A strategic perspective by Shainesh G,; Sheth, Jagdish Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai Trinity Press 2016 Availability: Items available for loan: H.T. Parekh Library (1)Call number: 658.812 SHA. Place hold Add to cart (remove)
	3.	Customer relationship management: emerging concepts, tools and applications by Sheth, Jagdish N.; Parvatiyar, Atul; Shainesh, G Eds Material type: Text; Format: print ; Literary form: Not fiction Publication details: Tata McGraw Hill Book Company 2001 Availability: Items available for loan: (1)Call number: 658.812 CUS. Place hold Add to cart (remove)
	4.	Customer relationship management: emerging concepts, tools and applications / edited by Jagdish N. Sheth, Atul Parvatiyar and G. Shainesh by Sheth, Jagdish N Parvatiyar, Atul Shainesh, G Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai McGraw-Hill 2023 Availability: Items available for loan: H.T. Parekh Library (1)Call number: 658.812 CUS. Place hold Add to cart (remove)

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