Customer service: empowerment & entrapment

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Material type: Text

TextPublication details: 2001 Palgrave New YorkDescription: xi, 215pISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 STU (Browse shelf(Opens below))	Available		23439

019147 dt 12/07/01

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