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	1.	No cover image available Finding the profit in customer satisfaction : translating best practices to bottom line results by Barsky J Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago Contemporary Press 1998 Availability: Not available: : Withdrawn (1). Add to cart (remove)
	2.	No cover image available Diversity tool kit: How you can build and benefit from a diverse workforce by Sonnenschein, William Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago Contemporary Press 1999 Availability: Items available for loan: (1)Call number: 658.30089 SON. Place hold Add to cart (remove)

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