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	1.	No cover image available Leveraging processes for strategic advantage: A roundtable with xerox's allaire, usaa's herres, smithkline beecham's leschly, and Pepsi's weather up by Garvin D.A Material type: Text; Format: print ; Literary form: Not fiction Publication details: 1995 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	2.	No cover image available Building a learning organization by Garvin D.A Material type: Text; Format: print ; Literary form: Not fiction Publication details: 1993 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	3.	No cover image available How the baldrige award really works by Garvin D.A Material type: Text; Format: print ; Literary form: Not fiction Publication details: 1991 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	4.	No cover image available The service factory by Chase R.B; Garvin D.A Material type: Text; Format: print ; Literary form: Not fiction Publication details: 1989 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	5.	No cover image available Managing as if tomorrow mattered by Hayes R.H; Garvin D.A Material type: Text; Format: print ; Literary form: Not fiction Publication details: 1982 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	6.	No cover image available Competing on the eight dimensions of quality by Garvin D.A Material type: Text; Format: print ; Literary form: Not fiction Publication details: 1987 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	7.	No cover image available Quality on the line by Garvin D.A Material type: Text; Format: print ; Literary form: Not fiction Publication details: 1983 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)

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