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	1.	Global quality : the new management culture by Macdonald, John; Piggot, John Material type: Text Publication details: London Mercury Books 1992 Availability: Items available for loan: (1)Call number: 658.562 MAC. Place hold Add to cart (remove)
	2.	Successful ly resolving conflict in a week by Macdonald , John Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Hodder and Stoughton 2000 Availability: Items available for loan: (1)Call number: 658.3145 MAC. Place hold Add to cart (remove)

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