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	1.	Delighting your customers: keep your customers coming back time and time again by Nash, Susan; Nash, Derek Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi BIP India Pvt. Lt., 2003 Availability: Items available for loan: (1)Call number: 658.812 NAS. Place hold Add to cart (remove)
	2.	Turning team performance inside out : team types and temperament for high impact results by Nash, Susan Edition: - Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mumbai Jaico 2005 Availability: Items available for loan: (1)Call number: 658.402 NAS. Place hold Add to cart (remove)

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