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	1.	No cover image available Needs and expectations of the farmers with the services of kisan call centre by Lavanya, P et al Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2009 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	2.	No cover image available Test of Basic Assumptions of Affective Events Theory (AET) in Call Centre Work by Wegge, Jurgen Et al Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2006 Other title: J5295 Availability: Items available for loan: (1). Place hold Add to cart (remove)
	3.	No cover image available Interplay of Management control and employee agency in a call centre by Kumar, Garima and Prakash, Anand Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2008 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	4.	No cover image available Interplay of Management control and employee agency in a call centre by Kumar, Garima and Prakash, Anand Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2008 Other title: Availability: No items available. Add to cart (remove)
	5.	Cases in call centre management by Feinberg, Richard ; De Ruyter, Ko ; Bennington, Ly Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay Jaico Pub House 2005 Availability: Items available for loan: (1)Call number: 658.812 FEI. Place hold Add to cart (remove)

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