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	1.	No cover image available Women in Call Centers by Preeti Singh, Anu Pandey Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2005 Other title: J5835 Availability: Items available for loan: (1). Place hold Add to cart (remove)
	2.	No cover image available Emerging challenges of E-Citizenship: an agenda for action by Misra, D.C Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2009 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	3.	No cover image available Doing Emotional Labour: the experiences of Indian Call Centre Agents by D Cruz, Premilla and Noronha, Ernesto Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2008 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	4.	No cover image available Doing Emotional Labour: the experiences of Indian Call Centre Agents by D Cruz, Premilla and Noronha, Ernesto Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2008 Other title: Availability: No items available. Add to cart (remove)
	5.	No cover image available An empirical investigation on the influence of human resource management practices on quality of work life in Indian non voice BPO industries by Rao, K.V.S. Rajeswara and Bakkappa, B Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2009 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	6.	No cover image available An empirical investigation on the influence of human resource management practices on quality of work life in Indian non voice BPO industries by Rao, K.V.S. Rajeswara and Bakkappa, B Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2009 Other title: Availability: No items available. Add to cart (remove)
	7.	Employee identity in Indian call centres: the notion of professionalism by Noronha, Ernesto; Cruz, Premilla D Material type: Text Publication details: New Delhi Sage Publications 2009 Availability: Items available for loan: (1)Call number: 331.761381 NOR. Place hold Add to cart (remove)
	8.	1-800-worlds: the making of the Indian call centre economy / Mathangi Krishnamurthy by Krishnamurthy, Mathangi Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi, Oxford University Press, 2018 Other title: One-eight hundred worlds Availability: Items available for loan: H.T. Parekh Library (1)Call number: 330.0954 KRI. Place hold Add to cart (remove)

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