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	1.	No cover image available Data mining for customer relationship management by Khaebanda, Vikas and Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2001 Other title: J4886 Availability: Items available for loan: (1). Place hold Add to cart (remove)
	2.	No cover image available How critical is employee orintatation for customer relationship management? insights from a case study by Plakoyiannaki, Emmanuella et al Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2008 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	3.	No cover image available Managing change from marketing planning to customer relationship management by Stone, Merlin et al Material type: Text; Format: print ; Literary form: Not fiction Publication details: 1996 Other title: J4178 Availability: Items available for loan: (1). Place hold Add to cart (remove)
	4.	No cover image available Linkages between brand personality and brand loyalty: a qualitative study in an emerging market in the Indian context by Kumar, Ramesh; Luthra, Amith and Datta, Gaurav Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2006 Other title: J5528 Availability: Items available for loan: (1). Place hold Add to cart (remove)
	5.	No cover image available Brand marketing through Customer Relationship Management by Mishra, A.K and Pallavi Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2008 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	6.	No cover image available Does customer relationship management activity affect firm performance? by Soch, Harmeen and Sandhu, H.S Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2008 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	7.	No cover image available Does customer relationship management activity affect firm performance? by Soch, Harmeen and Sandhu, H.S Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2008 Other title: Availability: No items available. Add to cart (remove)
	8.	No cover image available Learnings from Customer Relationship Management(CRM) implementation in a bank by Gupta, M P and Shukla, Sonal Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2002 Other title: J5137 Availability: Items available for loan: (1). Place hold Add to cart (remove)
	9.	No cover image available Learnings from Customer Relationship Management(CRM) implementation in a bank by Gupta, M P and Shukla, Sonal Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2002 Other title: J5137 Availability: No items available. Add to cart (remove)
	10.	No cover image available Curel: a scale for measuring customer relationship management effectiveness in service sector by Jain, Rajnish; Jain, Sangeeta and Dhar, Upinder Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2007 Other title: Availability: Items available for loan: (1). Place hold Add to cart (remove)
	11.	No cover image available Curel: a scale for measuring customer relationship management effectiveness in service sector by Jain, Rajnish; Jain, Sangeeta and Dhar, Upinder Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2007 Other title: Availability: No items available. Add to cart (remove)
	12.	No cover image available CRM as a Catalyst for building brands by Satish Kumar, R Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2005 Other title: J5113 Availability: Items available for loan: (1). Place hold Add to cart (remove)
	13.	No cover image available CRM as a Catalyst for building brands by Satish Kumar, R Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2005 Other title: J5113 Availability: No items available. Add to cart (remove)
	14.	No cover image available New dimensions in product development by Kumar R. Satish Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2008 Other title: J8498 Availability: Items available for loan: (1). Place hold Add to cart (remove)
	15.	No cover image available New dimensions in product development by Kumar R. Satish Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2008 Other title: J8498 Availability: No items available. Add to cart (remove)
	16.	No cover image available IT tools for enhancing CRM delivery system: Quality applications for delivering CRM by Rawat, Sudhanshu Mago, Sanjeev Material type: Text; Format: print ; Literary form: Not fiction Publication details: All India Management Association 2004 Availability: Items available for loan: (1). Place hold Add to cart (remove)
	17.	Luxury Selling: Lessons from the world of luxury in selling high quality goods and services to high value clients / Francis Srun. by Srun, Francis Material type: Text; Literary form: Not fiction Publication details: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2017 Availability: Items available for loan: H.T. Parekh Library (1)Call number: 658.81 SRU. Place hold Add to cart (remove)

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