| 000 | 00425nam a22001337a 4500 | ||
|---|---|---|---|
| 008 | 100817t xxu||||| |||| 00| 0 eng d | ||
| 100 | _aRawat, Sudhanshu | ||
| 245 | _aIT tools for enhancing CRM delivery system: Quality applications for delivering CRM | ||
| 260 |
_bAll India Management Association _c2004 |
||
| 300 | _av | ||
| 650 | _aCustomer Relationship Management(CRM) | ||
| 700 | _aMago, Sanjeev | ||
| 942 |
_2ddc _cCD |
||
| 999 |
_c100167 _d100167 |
||