| 000 | 00394nam a22001097a 4500 | ||
|---|---|---|---|
| 008 | 100817t xxu||||| |||| 00| 0 eng d | ||
| 100 | _aKochar. Jayant | ||
| 245 |
_aImportance of customer focus to an organization _bCreating customer focussed organization strategies for success |
||
| 260 |
_aNew Delhi _bAll India Management Association _c2004 |
||
| 650 | _aCustomer Relations | ||
| 942 |
_2ddc _cCD |
||
| 999 |
_c100194 _d100194 |
||