000			01322nam a2200181Ia 4500
020			_a978-0761935320
082			_a158.7 SIN
100			_aSingh, Dalip
245			_aEmotional intelligence at work : a professional guide
250			_a3
260			_bSage _aNew Delhi _c2006
300			_a235 p. _b21 cm ; Pbk
500			_aRs.425/-
505			_aEmotional Intelligence: The Concept Emotional Intelligence and Your Personality Emotional Intelligence and Interpersonal Relations Know How Emotions Affect Physical Health Emotional Skills That Managers Should Learn Know Your EQ: Emotional Quotient Test References and Select Bibliography
520			_aEmotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today's high-stress environment. This third, thoroughly revised edition of an highly acclaimed book is an essential guide to recognize, understand and manage emotions. The author describes emotional intelligence as consisting of three psychological dimensions- emotional sensitivity, emotional maturity and emotional competency-which motivate individuals to maximise productivity, manage change and resolve conflicts. A special feature of the book is the references to.
650			_aPsychology; emotional intelligence
942			_cBK
999			_c100894 _d100894