000 00332nam a2200133Ia 4500
008 140403s9999 xx 000 0 und d
020 _a9780071067874
100 _aSrinivasan. R
245 _aBusiness process reengineering
260 _bT M H
_aNew Delhi
_c2011
300 _a220
650 _aBusiness management
942 _cBK
999 _c101118
_d101118