| 000 | 00404nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 140403s9999 xx 000 0 und d | ||
| 020 | _a8174463216 | ||
| 082 | _a658.812 RAM | ||
| 100 | _aRamana, Venkata V | ||
| 245 | _aCustomer relationship management : a key to corporate success | ||
| 250 | _a- | ||
| 260 |
_bExcel books _aNew Delhi _c2003 |
||
| 300 | _aXIX, 368 | ||
| 650 | _aCRM | ||
| 942 | _cBK | ||
| 999 |
_c101679 _d101679 |
||