000 00403nam a2200157Ia 4500
008 140403s9999 xx 000 0 und d
020 _ao324178719
082 _a658.4013 EVA
100 _aEvans, James R & Dean James W
245 _aTotal quality : management organization and strategy
250 _a3
260 _bThomson
_aSingapore
_c2003
300 _aVII,399
650 _aTQM
942 _cBK
999 _c101690
_d101690