000 00472nam a2200145Ia 4500
020 _a9788192231907
082 _a658.562 DUR
100 _aDurga Devi, Pradeep & Prabhu NRV
245 _aTotal quality management : an organizational frame work on customer process and people
250 _a-
260 _bUAR Publishing
_aChennai
_c2011
300 _aVIII, 396 p.
_b24 cm ; Pbk
650 _aT Q M
_aQuality control
_aProduction management--Quality control
942 _cBK
999 _c101781
_d101781