| 000 | 00433nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 140403s9999 xx 000 0 und d | ||
| 020 | _a9788126507462 | ||
| 082 | _a658.83 CAL | ||
| 100 | _aCalloway, Joe | ||
| 245 | _aIndispensable : how to become the company that your customers can't live without | ||
| 250 | _a- | ||
| 260 |
_bWiley India _aNew Delhi _c2006 |
||
| 300 | _aXIII, 226 | ||
| 650 | _aCustom loyalty | ||
| 942 | _cBK | ||
| 999 |
_c101810 _d101810 |
||