000 00442nam a2200145Ia 4500
020 _a9780136107217
082 _a658.804 LOV
100 _aLovelock,Christopher & Wirtz, Jochen
245 _aServices marketing: people tehnology, strategy
250 _a7
260 _bPrentice Hall
_aBoston
_c2011
300 _aXXII, 624
_b28 cm ; HB
650 _aProfessional- Marketing, Service industries marketing
_aMarketing management
942 _cBK
999 _c101887
_d101887