000 | 00493nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 140403s9999 xx 000 0 und d | ||
020 | _a9780070600058 | ||
082 | _a658.4053 PAT | ||
100 | _aPatterson, Kerry Et.al | ||
245 | _aCrucial confrontations : tools for resolving broken promises violated expectations and bad behavior | ||
250 | _a- | ||
260 |
_bT M H _aNew Delhi _c2011 |
||
300 | _aXV,284 | ||
650 | _aProblem solving, success in business, Social conflict | ||
942 | _cBK | ||
999 |
_c101952 _d101952 |