| 000 | 00476nam a22001577a 4500 | ||
|---|---|---|---|
| 020 | _a9788132113409 | ||
| 082 | _a658.812 KUM | ||
| 100 | _aKumar. V | ||
| 245 | _aProfitable customer engagement: concept, metrics, and strategies | ||
| 260 |
_aNew Delhi _bSage _c2013 |
||
| 300 |
_axviii,311p. _b25cm |
||
| 500 | _aAne books ABPL/s/14-15/2063 dt.24-06-2014 Rs.795/- | ||
| 650 |
_aCustomer relations management _aBrand - marketing _aProfit |
||
| 700 | _aV Kumar | ||
| 942 | _cBK | ||
| 999 |
_c102207 _d102207 |
||