000			01184nam a22001697a 4500
020			_a978-1578512546
082			_a658.406 KOT
100			_aKotter, John P.
245			_aHeart of change: real-life stories of how people change their organizations
260			_aBoston _bHarvard Business School Press _c2002
300			_axiv, 190 p. _bHard Bound
500			_aGratis received from our chairman IFMR- Mr. Sesasayee Rs.1034/-
505			_aIntroduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.
520			_aJohn Kotter and co-author Dan Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?
650			_aOrganisational change _aOrganizational learning
942			_cBK
999			_c103371 _d103371