000 00455nam a22001337a 4500
020 _a978-0749257172
082 _a658.3 OUP
100 _aOpen University
245 _aImproving performance: sessions 7-10
260 _aUK
_bOpen University
_c2003
505 _a7.A strategic view of performance 8.Marketing innovation 9.The design of new products, processes and services 10.Managing for innovation
650 _aHuman Resource Management
942 _cBK
999 _c103510
_d103510