| 000 | 00493nam a22001697a 4500 | ||
|---|---|---|---|
| 020 | _a978-9353160777 | ||
| 082 | _a658.804 ZEI | ||
| 100 | _a Zeithaml, Valarie Et.al. | ||
| 245 | _aServices marketing: Integrating customer focus across the firm | ||
| 250 | _a8 | ||
| 260 |
_aChennai _bMcGraw Hill _c2018 |
||
| 300 |
_axxxvi, 582p. _b24 cm ; Pbk |
||
| 500 | _aGratis | ||
| 650 | _aMarketing | ||
| 700 | _aValarie A Zeithaml,; Mary Jo Bitner,; Dwayne D Gremler,; Ajay Pandit | ||
| 942 | _cBK | ||
| 999 |
_c103629 _d103629 |
||