000 | 00483nam a22001697a 4500 | ||
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999 |
_c104382 _d104382 |
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005 | 20191009154546.0 | ||
008 | 191009b ||||| |||| 00| 0 eng d | ||
020 | _a9788177226225 | ||
040 |
_a0 _c0 _d0 _e0 |
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082 | _a658.812 KUM | ||
100 | _aKumar, Alok; Sinha, Chhabi & Sharma, Rakesh | ||
245 | _aCustomer relationship management: concepts & application | ||
260 |
_aNew Delhi _bBiztantra _c2019 |
||
300 | _axviii, 350 p, 21 cm | ||
521 | _aGratis | ||
942 |
_2ddc _cBK |