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999 _c104382
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008 191009b ||||| |||| 00| 0 eng d
020 _a9788177226225
040 _a0
_c0
_d0
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082 _a658.812 KUM
100 _aKumar, Alok; Sinha, Chhabi & Sharma, Rakesh
245 _aCustomer relationship management: concepts & application
260 _aNew Delhi
_bBiztantra
_c2019
300 _axviii, 350 p, 21 cm
521 _aGratis
942 _2ddc
_cBK