000 00783cam a22002538i 4500
001 18948468
005 20221127121716.0
008 160127s2016 nju 001 0 eng
020 _a9789332587687 (pbk.)
040 _aDLC
_beng
_cDLC
_erda
082 _a658.804 LOV
100 1 _aLovelock, Christopher
245 1 0 _aServices marketing: people, technology, strategy /
_cJochen Wirtz, Christopher Lovelock and Jayanta Chatterjee
250 _aEighth edition.
260 _aNoida
_bPearson
_c2018
300 _axxii, 817 pages, 29 cm
500 _aGratis
650 0 _aMarketing
_xManagement.
650 0 _aProfessions
_xMarketing.
650 0 _aService industries
_xMarketing.
650 0 _aCustomer services
_xMarketing.
700 1 _aWirtz, Jochen,
942 _2ddc
_cBK
999 _c115114
_d115114