| 000 | 00824cam a22002538i 4500 | ||
|---|---|---|---|
| 001 | 22452341 | ||
| 005 | 20230915220404.0 | ||
| 008 | 220228s2022 nju 001 0 eng c | ||
| 020 | _a9781119815334 (hbk.) | ||
| 040 |
_aWaSeSS/DLC _beng _erda _cDLC |
||
| 082 | 0 | 0 | _a658.812 PEP |
| 100 | 1 | _aPeppers, Don | |
| 245 | 1 | 0 |
_aManaging customer experience and relationships: a strategic framework / _cDon Peppers and Martha Rogers |
| 250 | _a4th ed. | ||
| 260 |
_aHoboken _bWiley _c2022 |
||
| 300 |
_axxi, 483 pages, _c27 cm. |
||
| 500 | _aAtlantic 3012893/02 $ 95.95 | ||
| 650 | 0 |
_aCustomer relations _xManagement. |
|
| 650 | 0 | _aConsumers' preferences. | |
| 650 | 0 | _aRelationship marketing. | |
| 650 | 0 |
_aInformation storage and retrieval systems _xMarketing. |
|
| 700 | 1 |
_aRogers, Martha _eauthor. |
|
| 942 |
_2ddc _cBK |
||
| 999 |
_c117550 _d117550 |
||