000 00782cam a2200229 i 4500
001 20059490
005 20240325220938.0
008 171012s2019 nyua b 001 0 eng
020 _a9789355324870 (pbk.)
040 _aDLC
_beng
_cDLC
_erda
_dDLC
082 0 0 _a658 BOR
100 1 _aBordoloi, Sanjeev
245 1 0 _aService management: operations, strategy, information technology /
_cSanjeev Bordoloi, James A. Fitzsimmons and Mona J. Fitzsimmons
250 _a9th edition.
260 _aChennai
_bMcGraw Hill Education,
_c2023
300 _axvi, 520 pages :
_c28 cm.
500 _aMcGraw Hill DAQ46718/11 Rs.995/-
650 0 _aService industries
_xManagement.
700 1 _aFitzsimmons, James A.
_eauthor.
700 1 _aFitzsimmons, Mona J.
_eauthor.
942 _2ddc
_cBK
999 _c118675
_d118675