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| 005 | 20240327114958.0 | ||
| 008 | 020201s2001 ii a b 100 0 eng | ||
| 020 | _a9780070435049 (hbk.) | ||
| 025 | _aI-E-2002-287443; 80-91 | ||
| 035 | _a(DLC) 2002287443 | ||
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_bLibrary of Congress -- New Delhi Overseas Office _cRs550.00 |
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_aDLC _cDLC _dDLC |
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_aCustomer relationship management: emerging concepts, tools and applications / _cedited by Jagdish N. Sheth, Atul Parvatiyar and G. Shainesh |
| 260 |
_aChennai _bMcGraw-Hill _c2023 |
||
| 300 |
_axv, 544 p. _c26 cm. |
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| 500 | _aMcGraw Hill DAQ46718/81 Rs.1490/- | ||
| 650 | 0 |
_aCustomer relations _xManagement _vCongresses. |
|
| 650 | 0 |
_aRelationship marketing _vCongresses. |
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| 700 | 1 | _aSheth, Jagdish N. | |
| 700 | 1 | _aParvatiyar, Atul. | |
| 700 | 1 | _aShainesh, G. | |
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