000 00561nam a2200181Ia 4500
008 100324s9999 xx 000 0 und d
100 _aKumar, Garima and Prakash, Anand
240 _aIndian Journal of Industrial Relations (Q)
245 _aInterplay of Management control and employee agency in a call centre
246 _f2008
260 _c2008
300 _bV. 43
_cIssue. 4
_a574-602
366 _b2008
366 _bApril
650 _aIndustrial Economics
653 _aManagement Control;Management;Employee agency;Call centre;
942 _cJA
999 _c41053
_d41053