| 000 | 00553nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 100 | _aCruz, D.Premilla and Noronha, Ernesto | ||
| 240 | _aGlobal Business Review (Half Yearly) | ||
| 245 | _aTechnical call centres:beyond electronic sweatshops and assembly lines in the head | ||
| 246 | _f2007 | ||
| 260 | _c2007 | ||
| 300 |
_bV. 8 _cIssue. 1 _a53 - 67 |
||
| 366 | _b2007 | ||
| 366 | _bJan - June | ||
| 650 | _aManagement | ||
| 653 | _aCall centres;Job profile;Customer services; | ||
| 942 | _cJA | ||
| 999 |
_c41061 _d41061 |
||