| 000 | 00534nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 100 | _aD Cruz, Premilla and Noronha, Ernesto | ||
| 240 | _aGlobal Business Review | ||
| 245 | _aDoing Emotional Labour: the experiences of Indian Call Centre Agents | ||
| 246 | _f2008 | ||
| 260 | _c2008 | ||
| 300 |
_bV. 9 _cIssue. 1 _a131-147 |
||
| 366 | _b2008 | ||
| 366 | _bJan-June | ||
| 650 | _aManagement | ||
| 653 | _aLabour market;Service workers;Call Centers;BPOs;India; | ||
| 942 | _cJA | ||
| 999 |
_c41219 _d41219 |
||