000 00513nam a2200181Ia 4500
008 100324s9999 xx 000 0 und d
100 _aSoch, Harmeen and Sandhu, H.S
240 _aGlobal Business Review
245 _aDoes customer relationship management activity affect firm performance?
246 _f2008
260 _c2008
300 _bV. 9
_cIssue. 2
_a189-206
366 _b2008
366 _bJuly-Dec
650 _aManagement
653 _aCustomer Relationship Management(CRM);
942 _cJA
999 _c41220
_d41220