| 000 | 00533nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 100 | _aGupta, M P and Shukla, Sonal | ||
| 240 | _aGlobal Business Review | ||
| 245 | _aLearnings from Customer Relationship Management(CRM) implementation in a bank | ||
| 246 |
_aJ5137 _f2002 |
||
| 260 | _c2002 | ||
| 300 |
_bV. 3 _cIssue. 1 _a99-122 |
||
| 366 | _b2002 | ||
| 366 | _bJan-June | ||
| 650 | _aManagenment | ||
| 653 | _aCustomer Relationship Management(CRM);Banking; | ||
| 942 | _cJA | ||
| 999 |
_c41238 _d41238 |
||