000 00591nam a2200181Ia 4500
008 100324s9999 xx 000 0 und d
100 _aNiranjan, T.T and Metri, Bhimaraya A
240 _aJournal of Services Research (Half Yearly)
245 _aClient vendor end user triad: a survice quality model for IS/ITES outsourcing
246 _f2008
260 _c2008
300 _bV. 08
_cIssue. 01
_a123-138
366 _b2008
366 _bApr-Sep
650 _aService Marketing
653 _aService quality;B2B;service operations;Service Quality;Client Satisfaction;
942 _cJA
999 _c42225
_d42225