000 | 00591nam a2200181Ia 4500 | ||
---|---|---|---|
008 | 100324s9999 xx 000 0 und d | ||
100 | _aNiranjan, T.T and Metri, Bhimaraya A | ||
240 | _aJournal of Services Research (Half Yearly) | ||
245 | _aClient vendor end user triad: a survice quality model for IS/ITES outsourcing | ||
246 | _f2008 | ||
260 | _c2008 | ||
300 |
_bV. 08 _cIssue. 01 _a123-138 |
||
366 | _b2008 | ||
366 | _bApr-Sep | ||
650 | _aService Marketing | ||
653 | _aService quality;B2B;service operations;Service Quality;Client Satisfaction; | ||
942 | _cJA | ||
999 |
_c42225 _d42225 |