000 00581nam a2200181Ia 4500
008 100324s9999 xx 000 0 und d
100 _aShahedul Quader, Mohammed
240 _aJournal of Services Research (Half Yearly)
245 _aManager and patient perceptions of a quality outpatient service: measuring the gap
246 _f2009
260 _c2009
300 _bV. 9
_cIssue. 1
_a109-138
366 _b2009
366 _bApr-Sep
650 _aManagement
653 _aQuality;Hospital services;Health care;Hospital satisfaction;Outpatient services;
942 _cJA
999 _c42337
_d42337